Privacy Policy

1. Introduction

Welcome to thisisforyou.love ("we," "our," or "us"). We operate a platform designed to help you create personalized Valentine's Day experiences. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information We Collect

We may collect several types of information from and about users of our Website, including:

• Personal Information: Name, email address, and payment information provided during checkout.
• User Content: Photos, names of your partner, personal messages, and other content you upload to generate your tribute.
• Usage Details: IP addresses, browser type, and interaction data to help us improve our service.

3. How We Use Your Information

We use the information we collect to:

• Generate and host your personalized tribute page.
• Process your payments securely (via Stripe).
• Provide customer support and respond to your inquiries.
• Improve our website functionality and user experience.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

4. Third-Party Service Providers

We use trusted third-party service providers to operate our platform and process your information. These providers have access only to the information necessary to perform their functions and are obligated to protect your data:

• Stripe: Payment processing and transaction management. Stripe's privacy policy can be found at stripe.com/privacy.
• UploadThing: Secure file storage and media hosting for your photos and videos.
• Vercel: Website hosting and infrastructure services.
• Vercel Analytics: Anonymous usage analytics to improve our service (no personally identifiable information is collected).
• Google Analytics: Website traffic analysis and user behavior tracking to help us understand how visitors use our service. Google's privacy policy can be found at policies.google.com/privacy.
• Sentry: Error monitoring and performance tracking to identify and fix technical issues. Sentry may collect error logs, stack traces, and performance metrics. Sentry's privacy policy can be found at sentry.io/privacy.
• Resend: Transactional email delivery for verification codes and confirmation emails.

5. Cookies and Tracking Technologies

We use essential cookies and similar tracking technologies to operate our Service effectively:

• Essential Cookies: Required for basic functionality such as maintaining your session and remembering your project information.
• Analytics: We use Vercel Analytics and Google Analytics to understand how visitors use our website. Vercel Analytics data is anonymized and does not identify individual users. Google Analytics may use cookies to track user behavior across sessions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Error Monitoring: We use Sentry to monitor technical errors and performance issues, which helps us improve service reliability and user experience.

You can control cookies through your browser settings, but disabling essential cookies may affect the functionality of the Service.

6. Data Security & Retention

We implement a variety of security measures to maintain the safety of your personal information. Your uploaded media is stored securely and is only accessible via your unique project link.

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including hosting your tribute until February 28, 2026. After this date, all user content may be permanently deleted. You may request early deletion of your data at any time by contacting support.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of any inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal information and uploaded content.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw consent for data processing where we rely on consent.

To exercise any of these rights, please contact us at support@thisisforyou.love. We will respond to your request within 30 days.

8. International Data Transfers

Our Service is operated from Canada. If you are accessing our Service from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada and other countries where our service providers operate. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

9. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of becoming aware of the breach. The notification will include:

• The nature of the breach and data affected
• The likely consequences of the breach
• Measures we have taken or will take to address the breach
• Recommendations for steps you can take to protect yourself

We maintain security measures and regularly review our practices to prevent unauthorized access to your data.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.